Tracks, tunnel and rail extensions and other non special order items can be exchanged for like product from TRACKS USA within 15 days of delivery at purchase price less taxes and shipping. Any product being returned for refund will also be charged a 10% credit card transaction fee. After 15 days, a 15% restocking fee will apply. Any product that is modified, altered, or marked in any way is not returnable. (TRACKS USA extensions with bolt or rivet marks on them are not returnable.) All stocking track inventory products can be returned within 30 days of delivery with a 15% restocking fee. Special order products cannot be returned unless so arranged at the time of ordering. There will be no returns allowed on Camoplast race tracks. Items returned to us without notification will not be eligible for a refund or exchange.